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Your privacy

You’re in control of your information

Ask us to remove your data, close your account, send a copy of your information or help with another privacy matter.

You do not need to sign in. This form goes to the IPI administration team for personal review.

Tell us which account, listing or information you mean. You can include the listing’s web address. Please do not send passwords, identity documents or sensitive investigation details here.

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What happens next?

We give you a reference number and a deadline. Eligible deletion requests are completed within 30 days of receipt, or within one calendar month if that is sooner. We may need to confirm your identity first. If an exception applies, we will explain it.

Complaints are acknowledged within 30 days and investigated without undue delay. You can also contact admin@ipi.org.uk, telephone 01707 371144 or write to IPI, 27 Pelham Road, Beckenham, England, BR3 4SQ.

How we use and protect your information